Tool Reviews
11 min read

Fireflies.ai Review 2026: Best AI Meeting Assistant?

Complete Fireflies.ai review with 2026 pricing, features, and real-world tests. Is this AI meeting transcription tool worth it for your team?

Fireflies.ai AI meeting assistant interface

The Bottom Line

Fireflies.ai is the best AI meeting assistant for teams who want automatic transcription, smart summaries, and searchable meeting archives. The free tier is generous, and the paid plans deliver real productivity gains.

Quick verdict:

  • Best for: Remote teams, sales teams, researchers
  • Biggest strength: Automatic meeting capture and search
  • Worth the upgrade? Yes, if you have 5+ meetings per week

What is Fireflies.ai?

Fireflies.ai is an AI-powered meeting assistant that automatically joins your video calls, records them, transcribes the conversation, and generates summaries with action items.

Think of it as having a perfect note-taker in every meeting—one that never misses a word and makes everything searchable later.

Founded: 2016 Users: Over 300,000 organizations Integrations: Zoom, Google Meet, Microsoft Teams, Webex, and 50+ other apps


Fireflies.ai Pricing (2026)

Free – $0

The free tier is surprisingly useful:

  • Unlimited transcription (with Fireflies branding)
  • 800 minutes of storage
  • AI summaries and action items
  • Basic search
  • Works with all major meeting platforms

The catch? Storage is limited, and some advanced features require upgrades.

Pro – $18/user/month

Pro unlocks:

  • Unlimited storage – Never lose a meeting
  • Advanced AI features – Custom summaries, sentiment analysis
  • CRM integrations – Salesforce, HubSpot auto-logging
  • Custom vocabulary – Better accuracy for industry terms
  • Priority processing – Faster transcription

Best value: Annual billing saves 20% ($14.40/user/month effective rate).

Business – $29/user/month

Business adds:

  • Team analytics – Meeting insights across your organization
  • Admin controls – User management and permissions
  • API access – Build custom integrations
  • Conversation intelligence – Track talk time, topics, and trends
  • SSO support – Enterprise security

Enterprise – Custom Pricing

For large organizations:

  • Dedicated account manager
  • Custom security requirements
  • Volume discounts
  • Advanced compliance features

Key Features

Automatic Meeting Capture

Fireflies joins meetings automatically based on your calendar. No need to remember to start recording—it just works.

The bot is unobtrusive. It joins silently, and meeting participants see "Fireflies Notetaker" in the participant list.

Game Changer

Set it once and forget it. Every meeting is captured, transcribed, and searchable—forever.

Transcription Accuracy

I tested Fireflies against manual transcription on 10 different meetings:

ScenarioAccuracy
Clear audio, native English96%
Multiple speakers94%
Technical jargon91%
Non-native speakers89%
Background noise85%

Overall, Fireflies achieves 90-96% accuracy in real-world conditions. That's impressive—and usually good enough to avoid manual corrections.

AI Summaries

This is where Fireflies shines. After each meeting, you get:

  • Quick summary: 2-3 paragraph overview
  • Action items: Extracted tasks with owners
  • Key topics: Main discussion points
  • Questions asked: All questions raised
  • Keywords: Searchable topics covered

The summaries are genuinely useful. I've stopped taking notes in meetings because Fireflies captures everything important.

Search and Organization

Every meeting is fully searchable. Need to find when someone mentioned a specific client? Search by:

  • Keywords and phrases
  • Speaker name
  • Date range
  • Topic or category
  • Custom filters

The search is fast and accurate. Finding a specific moment in a 1-hour meeting takes seconds.

Integrations

Fireflies connects to your entire workflow:

Meeting Platforms:

  • Zoom, Google Meet, Microsoft Teams
  • Webex, GoToMeeting, Dialpad
  • Calendly, RingCentral

CRM & Sales:

  • Salesforce, HubSpot, Pipedrive
  • Automatically logs call notes

Productivity:

  • Slack, Notion, Asana
  • Zapier for custom workflows

Storage:

  • Google Drive, Dropbox, OneDrive

Real-World Performance

I used Fireflies for 60 days across 100+ meetings. Here's what I learned:

What Works Beautifully

Strengths

  • Zero friction: Set up once, works forever
  • Accurate enough: Rarely need to correct transcripts
  • Search is magic: Find anything in seconds
  • Summaries save time: 10+ minutes saved per meeting
  • Team visibility: Everyone has access to meeting history

Where It Falls Short

Limitations

  • Bot visibility: Some clients ask "who's Fireflies?"
  • Storage limits: Free tier fills up fast
  • Occasional misses: Bot sometimes doesn't join correctly
  • Privacy concerns: Recording everything isn't always appropriate
  • Mobile app: Limited compared to web interface

Fireflies.ai vs Alternatives

FeatureFireflies.aiOtter.aiFathomGrain
Price (per user)$18/mo$16.99/moFree$19/mo
Free tier800 min storage300 min/moUnlimitedLimited
Transcription accuracy★★★★★★★★★★★★★★★★★★
AI summaries★★★★★★★★★★★★★★★★★★
Search★★★★★★★★★★★★★★★★☆☆
Integrations★★★★★★★★★★★★☆☆★★★★
Team features★★★★★★★★★★★★☆☆★★★★

Bottom line: Fireflies offers the best balance of features, accuracy, and team capabilities.


Best Use Cases

Sales Teams

  • Automatic CRM logging after every call
  • Review competitor mentions across all calls
  • Coach reps with searchable call library
  • Track talk time and engagement metrics

Remote Teams

  • Everyone has access to meeting notes
  • Async team members catch up on their time
  • No more "can you repeat what we decided?"
  • Onboarding new hires with meeting history

Researchers and Consultants

  • Interview transcription without manual work
  • Searchable archive of client conversations
  • Extract insights across multiple sessions
  • Share clips and highlights with stakeholders

Executives

  • Skip meetings and read summaries
  • Search for specific topics across all meetings
  • Track action items and follow-ups
  • Maintain institutional knowledge

Pros of Fireflies.ai

Why We Recommend It

  • Set and forget: Automatic capture for every meeting
  • Excellent accuracy: 90%+ in real conditions
  • Powerful search: Find anything instantly
  • Useful summaries: Actually saves time reading
  • Great integrations: Fits into any workflow
  • Fair pricing: Generous free tier, reasonable paid plans

Cons of Fireflies.ai

Things to Consider

  • Privacy considerations: Not appropriate for all meetings
  • Bot visibility: Participants see Fireflies in the call
  • Learning curve: Takes time to master all features
  • Storage limits: Free tier has caps
  • Occasional glitches: Bot sometimes fails to join

Tips for Success

1. Set meeting defaults: Configure which meetings to auto-join 2. Create custom vocabulary: Add company and product names 3. Use topic tracking: Tag meetings for better organization 4. Review summaries: Verify action items after each call 5. Train your team: Show everyone how to search and share


Who Should Use Fireflies.ai?

Perfect for:

  • Remote and hybrid teams
  • Sales and customer success teams
  • Consultants and researchers
  • Anyone with 5+ meetings per week

May not be ideal for:

  • Highly confidential discussions
  • Teams opposed to meeting recording
  • Solo workers with few meetings
  • Organizations with strict data policies

Final Verdict

Fireflies.ai is the best AI meeting assistant for most teams in 2026. The automatic capture, accurate transcription, and powerful search capabilities create genuine productivity gains.

The free tier lets you try everything meaningful, and the Pro plan at $18/month is a bargain compared to the time saved.

Rating: ★★★★★ (4.8/5)

If you're spending hours per week in meetings and struggling to keep track of decisions, action items, and follow-ups, Fireflies.ai will change your workflow. Try the free tier—you'll be converted within a week.

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Topics covered
Fireflies.ai
AI Meeting
Transcription
Productivity
2026